Terms of Service

Use of Our Website

Our website is provided for informational purposes and to allow prospective and current customers to review our services and request quotes. You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of others or interfere with the website's operation.

Services and Scheduling

Quotes

Written quotes provided by JetSpa are valid for the period stated on the quote and reflect the scope, aircraft, and conditions described. Changes to aircraft condition or scope may result in quote adjustment.

Scheduling

Appointments arranged after a quote request, by phone, or by written agreement are confirmed when you receive a written confirmation from us. Deposits may be required for certain services.

Cancellation and Rescheduling

Cancellation and rescheduling policies are confirmed with your booking. Same-day cancellations or short-notice reschedules may be subject to fees, particularly for AOG and multi-day scheduled work.

Downtime and Aftercare

Some services (including ceramic coating and de-ice boot refurbishment) require the aircraft to remain grounded for 24 to 48 hours after service. Failure to observe the required downtime window voids applicable service warranties and may cause coating or boot damage that requires additional service to remediate.

Payment Terms

Payment is due upon satisfactory completion of service unless otherwise agreed in writing. We accept standard payment methods disclosed at scheduling. Overdue accounts may be subject to interest and collection fees to the extent permitted by law.

Insurance and Liability

JetSpa carries general liability and hangar liability insurance coverage as described on our website. Certificates of insurance are available on request.

Our liability for any claim arising out of our services is limited to the amount paid for the specific service giving rise to the claim, except where applicable law prohibits such limitation. We are not liable for indirect, incidental, consequential, or special damages, including lost revenue, downtime costs, or loss of aircraft use, except where such limitations are prohibited by law.

You are responsible for verifying that our services meet your operator's, insurer's, or airframe manufacturer's requirements. You are also responsible for ensuring that your aircraft is available for the full scheduled service window, including required post-service ground time.

Warranties

We warrant that our services will be performed in a professional manner consistent with industry standards for aircraft appearance care. Coating warranties are provided separately and are subject to the terms of the specific coating chemistry applied, including required aftercare and downtime observance.

Except as expressly stated, we make no other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose.

Intellectual Property

All content on our website, including text, images, logos, and design elements, is the property of JetSpa or its licensors and is protected by intellectual property laws. You may not copy, distribute, or use our content without permission.

Third Party Links

Our website may contain links to third-party websites and services. We are not responsible for the content, policies, or practices of third-party sites.

Modifications

We may modify these Terms from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website or services after modifications constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of the State of New Jersey without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or our services will be resolved in the state or federal courts located in New Jersey.